Terms and Conditions
■ Article 1 (Purpose)
These terms and conditions apply to the use of internet-related services (hereinafter referred to as “services”) provided by CKT cybermall (hereinafter referred to as the “mall”) that KS AEROSPACE INC. (e-commerce business operator) operates. The purpose of these terms and conditions is to stipulate the rights, obligations and responsibilities of the cybermall and users when using the services.
■ Article 2 (Definition)
① The “mall” refers to a virtual business place set up by KS AEROSPACE INC. so that goods or services (hereinafter referred to as “goods, etc.”) can be traded using information and communication facilities such as computers to provide users with goods and services and is also used in the sense of a business that operates a cybermall.
② “Users” refer to members and non-members who access the “mall” and receive services provided by the “mall” in accordance with these terms and conditions.
③ ‘Member’ refers to a person who has registered as a member in the “mall” and can continuously use the services provided by the “mall”.
④ ‘Non-member’ refers to a person who uses the service provided by the “mall” without registering as a member.
■ Article 3 (Description, explanation and revision of the terms and conditions)
① The "mall" posts the contents of these terms and conditions, name of company and representative, business address (including address where customer complaints can be handled), phone number, fax number, e-mail address, business registration number, mail-order business report number and the person in charge of personal information management on the initial service screen (front) of the “mall” so that users can easily find out. However, the contents of the terms and conditions can be viewed by the user through the connection screen.
② Before the user agrees to the terms and conditions, the “mall” provides a separate connection screen or pop-up screen so that the user can understand important details such as withdrawal of subscription, delivery responsibility, and refund conditions among the contents set forth in the terms and conditions and asks for confirmation from the user.
③ The "mall" may revise these terms and conditions without violating「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Act on Regulation of Terms and Conditions」, 「Framework Act on Electronic Documents and Electronic Transactions」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, 「Information and Communications Network Utilization Promotion and Information Protection, etc. Act, etc.", "Act on Door-to-door Sales, etc.", and "Basic Consumer Act".
④ When the “mall” revises these terms and conditions, the date of application and the reason for the amendment shall be specified and notified along with the current terms and conditions on the initial screen of the mall from 7 days before the effective date to the day before the effective date. However, if the contents of the terms and conditions are changed unfavorably to users, it is notified with a grace period of at least 30 days in advance. In this case, the "mall" clearly compares the contents before and after the revision and displays them in an easy-to-understand manner for users.
⑤ When the “mall” revises these terms and conditions, the revised terms and conditions apply only to contracts concluded after the effective date, and the provisions of the terms and conditions before the revision are applied to contracts already concluded before that date. However, if a user who has already signed a contract sends his or her intention to be subject to the provisions of the revised terms and conditions to the “mall” within the notice period of the revised terms under Paragraph 3 and receives the consent of the “mall”, the revised terms and conditions will be applied.
⑥ Matters not stipulated in these Terms and Conditions and interpretation of these Terms and Conditions shall be in accordance with the Consumer Protection Act in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce, etc. and related laws or commercial practices set by the Fair Trade Commission.
■ Article 4 (Provision and change of services)
① The “mall” will perform the following tasks:
1. Provision of information on goods or services and conclusion of a purchase contract
2. Delivery of goods or services for a purchase contract concluded
3. Other tasks determined by the “mall”
② The “mall” may change the content of goods or services to be provided by a contract to be concluded in the future in case of out of stock of goods or services or changes in technical specifications. In this case, the contents of the changed goods or services and the date of provision shall be specified, and the contents of the current goods or services will be immediately notified to the place where they were posted.
③ When changing the contents of the services contracted with a user due to reasons such as out of stock of goods or changes in technical specifications, the “mall” shall immediately notify the user to an address where the user can be notified of the reason.
④ In the case of the preceding paragraph, the “mall” compensates the user for damages caused by this. However, this is not the case if the “mall” proves that there is no intention or negligence.
■ Article 5 (Suspension of services)
① The “mall” may temporarily suspend the provision of services in the event of maintenance, replacement and breakdown of information and communication facilities such as computers and interruption of communication, etc.
② The "mall" compensates for damages suffered by users or third parties due to the temporary suspension of the provision of services due to the reasons set out in Paragraph 1 above. However, this is not the case if the “mall” proves that there is no intention or negligence.
③ If the “mall” is unable to provide services due to the change of business item, abandonment of business, integration between companies, etc., it shall notify the user in the manner stipulated in Article 8 and compensate the consumer according to the conditions initially set forth by the “mall”. However, if the “mall” does not notify the compensation standards, etc., the mileage or reserve points of the users shall be paid to the users in kind or in cash corresponding to the currency value used in the “mall”.
■ Article 6 (Membership)
① Users apply for membership by entering member information according to the registration form set by the “mall” and expressing his/her intention to agree to these terms and conditions.
② The “mall” registers as a member among users who have applied for membership as described in Paragraph 1, unless they fall under any of the following subparagraphs.
1. If an applicant for membership has previously lost his/her membership under Article 7 (3) of these terms and conditions. However, an exception applies to those who have obtained approval for re-registration of membership from the “mall” after 3 years have elapsed from loss of membership under Article 7 (3).
2. In case of false entries, omissions or errors during registration
3. If it is judged that registering as a member is technically disruptive to the “mall” to a considerable extent
③ The membership subscription contract takes effect the moment the consent of the “mall” reaches the member.
④ If there is a change in the registered information at the time of registration, the member shall notify the “mall” of the change within a reasonable period of time, such as by modifying member information.
■ Article 7 (Withdrawal of membership and loss of qualifications, etc.)
① A member may request withdrawal from the “mall” at any time, and the “mall” will immediately process the membership withdrawal.
② If a member falls under any of the following reasons, the “mall” may limit or suspend membership.
1. If there is false information when applying for membership
2. If a member does not make the payment for goods purchased using the “mall” or other debts borne by the member in relation to the use of the “mall”
3. If a member threatens the order of e-commerce, such as interfering with other people's use of the "mall" or stealing the information
4. If a member uses the “mall” to conduct an act prohibited by laws or these terms and conditions or contrary to public order and morals
③ The “mall” may lose membership if the same act is repeated twice or more after the “mall” restricts or suspends membership, or if the cause is not corrected within 30 days.
④ If the “mall” loses membership, membership registration is cancelled. In this case, the “mall” notifies it to the members and gives them an opportunity to explain by setting a period of at least 30 days before the membership registration is cancelled.
■ Article 8 (Notification to members)
① When the “mall” notifies the member, it can be done to the e-mail address designated by the member in advance with the “mall”.
② The “mall” may substitute individual notices by posting on the bulletin board of the “mall” for more than one week in the case of a notice to a large number of unspecified members. However, individual notices are given for matters that have a significant impact on the member's own transaction.
■ Article 9 (Application for purchase and consent to provision of personal information, etc.)
① A user of the “mall” applies for a purchase in the “mall” by the following or similar methods, and the “mall” shall provide each of the following information in an easy-to-understand manner to the user when applying for a purchase.
1. Search and selection of goods, etc.
2. Input of the recipient's name, address, phone number, e-mail address (or mobile phone number), etc.
3. Confirmation of the contents of the terms and conditions, services with limited right to withdraw subscription, and costs such as shipping and installation
4. Indication of agreeing to these terms and conditions and confirming or rejecting each of the subparagraph 3 (e.g. click the mouse).
5. Application for purchase of goods, etc. and confirmation thereof or consent to confirmation of the “mall”
6. Selection of payment method.
② If it is necessary for the “mall” to provide personal information of the purchaser to a third party, it shall notify the purchaser of 1) recipient of personal information, 2) purpose of use of personal information by recipient of personal information, 3) items of personal information to be provided, 4) period of retention and use of personal information by the person receiving personal information, and shall obtain the purchaser's consent. (The same applies even if the matters for which consent has been obtained are changed.)
③ When the “mall” entrusts a third party to handle the purchaser’s personal information, it shall notify the purchaser of 1) persons entrusted with handling personal information, 2) details of tasks entrusted with handling personal information, and shall obtain the purchaser’s consent. (The same applies even if the matters for which consent has been obtained are changed.)
However, if it is necessary for the performance of the contract for service provision and is related to the improvement of the purchaser's convenience, the "mall" shall notify privacy policy in the manner stipulated in the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」. In this case, there is no need to go through the notification and consent procedures.
■ Article 10 (Establishment of contract)
① The “mall” may not accept the purchase application as in Article 9 if it falls under any of the following subparagraphs. However, in the case of entering into a contract with minors, it is necessary to notify that the minor or his/her legal representative may cancel the contract if the consent of the legal representative is not obtained.
1. In case of false information, omissions, or errors in the application
2. If minors purchase goods and services prohibited by the Youth Protection Act, such as cigarettes and alcohol
3. If it is judged that accepting other purchase requests is significantly impeded by the technology of the “mall”
② The contract is deemed to have been established when the consent of the “mall” reaches the user in the form of a receipt confirmation notice in Article 12 (1).
③ In the expression of consent of the “mall”, information on the confirmation of the user’s purchase application and availability of sale, correction or cancellation of the purchase application, etc. shall be included.
■ Article 11 (Payment method)
The method of payment for goods or services purchased from the “mall” can be made by any of the following methods available. However, the “mall” cannot collect any nominal fee in addition to the price of goods, etc. for the payment method of the users.
1. Various account transfers such as phone banking, internet banking, and mail banking
2. Various card payments such as prepaid cards, debit cards, and credit cards
3. Online bankbook deposit
4. Payment by electronic money
5. Payment upon receipt
6. Payment by points provided by the “mall”, such as mileage
7. Payment by gift certificate contracted with the “mall” or recognized by the “mall”
8. Payment by other electronic payment methods, etc.
■ Article 12 (Notification of receipt confirmation, change and cancellation of purchase application)
① The "mall" notifies a user of receipt confirmation when there is a purchase request from the user.
② The user who received the acknowledgment notice may request to change or cancel the purchase application immediately after receiving the acknowledgment notice if there is any disagreement in intention, etc., and if there is a user's request before delivery, the "mall" shall process it according to the request without delay. However, if the payment has already been made, the provisions regarding withdrawal of subscription in Article 15 apply.
■ Article 13 (Supply of goods, etc.)
① Unless there is a separate agreement with a user regarding the supply period of goods, etc., the “mall” will take other necessary measures such as order production and packaging so that goods can be delivered within 7 days from the date of subscription by a user. However, if the “mall” has already received all or part of the payment for goods, etc., it will take measures within 3 business days from the date of receiving all or part of the payment. In this case, the “mall” takes appropriate measures so that a user can check the supply procedure and progress of goods, etc.
② The “mall” will specify the delivery method, the person responsible for the delivery cost for each means, and the delivery period for each means for the goods purchased by a user. If the “mall” exceeds the contracted delivery period, it shall compensate a user for damages. However, this is not the case if the “mall” proves that there is no intention or negligence.
■ Article 14 (Refund)
When the goods, etc. that a user has applied for purchase cannot be delivered or provided due to out of stock, etc., the "mall" shall notify the reason to the user without delay, and if the "mall" has received payment for goods, etc. in advance, it will refund or take necessary measures within 3 business days from the date of receipt of the payment.
■ Article 15 (Withdrawal of subscription, etc.)
① A user who has entered into a contract for the purchase of goods, etc. with the “mall” may withdraw subscription within 7 days from the date (if the supply of goods, etc. is made later than when the written notice was received, it refers to the date on which goods are supplied or the supply of goods, etc. started) of receipt of the written notice on the contents of the contract pursuant to Article 13 (2) of the 「Act on Consumer Protection in Electronic Commerce, etc.」. However, if there are other provisions in the 「Act on Consumer Protection in Electronic Commerce, etc.」 regarding withdrawal of subscription, the provisions of the same Act shall apply.
② A user cannot return or exchange goods, etc., if he or she falls under any of the following.
1. If the goods, etc. are lost or damaged due to reasons attributable to a user (However, if the packaging is damaged to check the contents of the goods, etc., the subscription may be withdrawn)
2. If the value of goods, etc. has significantly decreased due to a user's use or partial consumption
3. If the value of goods, etc. has significantly decreased to such an extent that resale is difficult due to the elapse of time
4. If the packaging of the original goods, etc. is damaged in case it can be reproduced with goods with the same performance
③ In the case of Paragraphs 2 to 4, if the “mall” does not specify in advance the fact that the withdrawal of subscription is restricted in a place that consumers can easily find or does not take measures such as providing a trial product, the user’s subscription withdrawal is not limited.
④ Notwithstanding the provisions of Paragraphs 1 and 2, if the content of goods is different from the displayed or advertised content or is performed differently from the contract, the user may withdraw the subscription within 3 months from the date of receiving the goods, etc., or within 30 days from the date of knowing or could have known the fact.
■ Article 16 (Effect of withdrawal of subscription)
① The "mall" shall refund the price for goods, etc. already paid within 3 business days when goods are returned from the user. In this case, when the “mall” delays the refund of goods, etc. to the user, the delayed interest calculated by multiplying the deferred interest rate prescribed in Article 21(2) of the 「Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.」 for the delay period.
② If a user pays for goods, etc. with a payment method such as a credit card or electronic money when the “mall” refunds the above price, the “mall” without delay requests the business that provided the payment method to suspend or cancel the payment for goods, etc.
③ For withdrawal of subscription, etc., the user shall bear the cost required to return the supplied goods, etc. The "mall" shall not claim a penalty or compensation for damages from the user for the reason of withdrawal of subscription, etc. However, if the contents of the goods, etc. are different from the displayed or advertised ones or if the contract is performed differently, and the subscription is withdrawn, the “mall” shall bear the cost necessary to return the goods.
④ If a user has paid the shipping cost when receiving goods, etc., the “mall” clearly indicates who is responsible for the cost when the subscription is withdrawn so that the user can easily understand.
■ Article 17 (Protection of personal information)
① The “mall” collects the minimum amount of personal information to the extent necessary to provide services when collecting personal information of users.
② The “mall” does not collect in advance the information necessary for the execution of the purchase contract at the time of membership registration. However, it is not the case that identification is required prior to a purchase contract in order to fulfill the obligations under the relevant laws and regulations and the minimum amount of specific personal information is collected.
③ When the “mall” collects and uses a user’s personal information, it shall notify the user of the purpose and obtain consent.
④ The “mall” cannot use the collected personal information for any purpose other than the purpose, and when a new purpose of use occurs or when it is provided to a third party, it shall notify the user of the purpose of use at the stage of use and provision and shall obtain consent. However, there are exceptions if there are other provisions in the relevant laws and regulations.
⑤ If the “mall” needs to obtain a user’s consent pursuant to paragraphs 2 and 3, it shall stipulate and notify in advance the matters set forth in Article 22 (2) of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 such as identity of the person in charge of personal information management (affiliation, name and phone number, other contact information), purpose of collection and use of information, and information provision to third parties (recipient, purpose of provision, and content of information to be provided), and the user may withdraw this consent at any time.
⑥ Users may request to view and correct errors in their personal information possessed by the “mall” at any time, and the “mall” is obliged to take necessary measures without delay. If a user requests the correction of an error, the "mall" does not use the personal information until the error is corrected.
⑦ The "mall" shall limit the persons handling a user's personal information to a minimum for the protection of personal information, it shall be responsible for any damages to a user due to loss, theft, leakage, provision to a third party without consent, falsification, etc. of a user's personal information including credit card and bank account.
⑧ The "mall" or a third party who received personal information from it shall destroy the personal information without delay when the purpose of collecting or receiving personal information has been achieved.
⑨ The “mall” will not set the consent box for collection, use, and provision of personal information as pre-selected. In addition, it will specify the services that are restricted when users refuse to consent to the collection, use, and provision of personal information, and will not restrict or reject the provision of services such as membership registration on the ground of refusal of a user's consent for the collection, use, and provision of personal information, which is not a mandatory collection item.
■ Article 18 (Obligations of the “mall”)
① The “mall” shall not engage in acts prohibited by laws and regulations and these terms and conditions or contrary to public order and morals, and shall try its best to provide goods or services continuously and stably as stipulated in these terms and conditions.
② The “mall” shall have a security system to protect a user’s personal information (including credit information) so that a user can safely use internet services.
③ The “mall” shall be responsible for compensating for damages to a user if a user suffers damage through prescribed unfair display or advertising activities pursuant to Article 3 of the 「Act on Fair Display and Advertisement」 for products or services.
④ The “mall” will not send commercial e-mails for commercial purposes that a user does not want.
■ Article 19 (Obligation for member ID and password)
① Except in the case of Article 17, a member is responsible for managing the ID and password.
② A member shall not allow third parties to use their ID and password.
③ If a member recognizes that his/her ID and password are stolen or used by a third party, he/she shall immediately notify it to the “mall” and follow the instructions of the “mall”.
■ Article 20 (Users’ obligations)
A user shall not conduct the following acts:
1. Registration of false information when applying or changing
2. Theft of information from others
3. Change of information posted on the “mall”
4. Transmission or posting of information (computer program, etc.) other than the information specified by the “mall”
5. Infringement of intellectual property rights such as copyrights of “mall” or other third parties
6. Any act that damage the reputation of the “mall” or other third parties or interfere with business
7. Any act of disclosing or posting obscene or violent messages, images, voices, and other information that goes against public order and morals on the mall
■ Article 21 (Attribution of copyright and restriction on use)
① Copyrights and other intellectual property rights for works created by the “mall” belong to the “mall”.
② Among the information obtained by using the “mall”, a user shall not use the information for which intellectual property rights belong to the “mall” for profit-making purposes by copying, transmitting, publishing, distributing, broadcasting or other methods without the prior consent of the “mall” and shall not allow a third party to use it.
③ The "mall" shall notify a user when using the copyright belonging to the user according to the contract.
■ Article 22 (Reserve points)
① The “mall” may grant certain points to users according to their purchase activities and participation in events.
② A user can use the points as a means of payment when purchasing products, etc. at the “mall”, and the “mall” separately posts or notifies on the site the criteria for earning points, how to use them, the period of use, and restrictions. The terms and conditions of use of the points may vary according to the policy of the “mall”.
③ Points cannot be refunded in cash.
④ A user cannot transfer the points to a third party or to another ID, and cannot transact for a fee or convert it into cash.
⑤ The "mall" may restrict the use of points when a user acquires the points by fraudulent methods not approved by the "mall" or provides false information, or utilizes the points for illegal purposes or uses, or may cancel the purchase application using the points or suspend the user's qualification.
⑥ When a user withdraws, the unused points will immediately expire, and even if the user rejoins after withdrawal, the expired points will not be recovered.
⑦ "Deposit" is the amount that the "mall" shall refund when a user orders a product with online direct deposit through the bank account designated by the "mall" and cancels or returns it, but it refers to money deposited in the bank that does not accrue interest.
■ Article 23 (Coupons for discounts)
① Discount coupons are issued free of charge to users, and the “mall” may determine the subject of use, method of use, period of use, discount amount of purchase price, etc. so that the user can apply the discount coupon when purchasing products on the site. The type or content of discount coupons may vary according to the policy of the "mall".
② The “mall” separately displays or notifies the subject of use, method of use, period of use, discount amount of discount coupons on the site.
③ Discount coupons cannot be refunded in cash and will expire when the period of use of the discount coupons expires, when the purchase is canceled, or when the contract of use is terminated.
④ A user cannot transfer the discount coupons to a third party or another ID, and cannot transact for a fee or convert it into cash.
⑤ The "mall" may cancel the purchase application using the discount coupons or suspend the user's qualification if a user obtains a discount coupons in a way not approved by the "mall" or uses the discount coupons for an illegal purpose or purpose.
⑥ When a user withdraws, any unused discount coupons among the discount coupons issued by the “mall” will expire immediately, and even if the user rejoins after withdrawal, the expired discount coupons will not be restored.
■ Article 24 (Regarding the implementation of counseling chat using KakaoTalk)
① The "mall" conducts consultation services through Kakao Talk, and if the information provided through Kakao Talk is used through a mobile communication network rather than Wi-Fi or PC, data charges may occur. If you do not wish to consult through KakaoTalk, please use the inquiry form at the customer center or bulletin board.
■ Article 25 (Dispute settlement)
① The "mall" reflects the legitimate opinions or complaints raised by users and installs and operates a processing organization to compensate for the damage.
② The “mall” takes precedence over complaints and opinions submitted by a user. However, if prompt processing is difficult, the reason and processing schedule will be immediately notified to the user.
③ In the event that a user requests for relief from damages in relation to an e-commerce dispute between the “mall” and the user, it may be subject to mediation by the Fair Trade Commission or a dispute mediation agency commissioned by the mayor or provincial governor.
■ Article 26 (Jurisdiction and governing law)
① Lawsuits related to e-commerce disputes between the “mall” and users shall be based on the address of the user at the time of filing, and if there is no address, the district court having jurisdiction over the place of residence shall have exclusive jurisdiction. However, if the address or residence of the user is not clear at the time of filing, or in the case of a foreign resident, the lawsuit is brought to the competent court under the Civil Procedure Act.
② Korean law applies to e-commerce lawsuits filed between the “mall” and users.
■ Supplementary provision
These terms and conditions are effective from November 1, 2021.